Shipping & Delivery Policy

 

At Lumora Fleur, we carefully pack and ship every order from the United States to ensure safe and reliable delivery.

 

Order Processing

 

All orders are processed within 1–2 business days, excluding weekends and holidays. Once your order has been shipped, you will receive a confirmation email with tracking information.

During high volume periods, processing times may be slightly extended.

 

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Shipping Options

 

 

Economy Shipping

 

Estimated delivery time: 4–6 business days

This is our standard and most affordable shipping option. Orders are shipped from our U.S. fulfillment location and typically arrive within 4 to 6 business days after dispatch.

 

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Shipping Rates

 

Shipping rates are calculated at checkout based on your location and selected shipping method. Promotions such as free shipping may be offered during special campaigns.

 

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Delivery Timeframe

 

Delivery times are estimates and begin once your order has shipped, not when it is placed. While we work with reliable carriers, occasional delays due to weather, carrier issues, or peak seasons may occur.

 

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Incorrect Address

 

Please ensure your shipping address is entered correctly at checkout. Lumora Fleur is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

 

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Lost or Damaged Packages

 

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

 

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Questions

 

If you have any questions about your shipment, please contact our customer support team. We are happy to assist you.