Privacy Policy

 

 


Effective Date: February 24, 2026


Lumora Fleur (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from lumorafleur.com (the “Site”).


 

1. Information We Collect

 


When you visit the Site, we may collect the following types of information:


Personal Information

 

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers)

 


Automatically Collected Information

 

  • IP address

  • Browser type and device information

  • Pages viewed and interactions on the Site

 


 

2. How We Use Your Information

 


We use your information to:

 

  • Process and fulfill orders

  • Communicate with you regarding purchases, updates, or support requests

  • Improve our website, products, and customer experience

  • Send marketing communications when you have opted in

  • Detect and prevent fraud or unauthorized activity

 


 

3. Payment Processing

 


All payments are processed securely through Shopify Payments and may include additional providers such as Stripe. Lumora Fleur does not store or have access to your full payment card details.


 

4. Marketing and Analytics

 


We use third-party services to understand and improve our marketing efforts, including:

 

  • Meta (Facebook) advertising tools

  • Google Analytics

 


These services may collect information about your interactions with our Site through cookies and similar technologies.


 

5. Cookies

 


Cookies help us provide a smooth and personalized shopping experience. You may disable cookies through your browser settings, but some features of the Site may not function properly.


 

6. Sharing Your Information

 


We only share your information with trusted third parties when necessary to operate our business, such as:

 

  • Shopify and related service providers

  • Payment processors

  • Shipping and logistics partners

 


We do not sell your personal information.


 

7. Your Rights. California Residents

 


If you are a California resident, you have the right to:

 

  • Request access to the personal information we collect

  • Request deletion of your personal information

  • Opt out of certain data uses

 


To exercise these rights, contact us at info@lumorafleur.com.


 

8. Data Security

 


We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.


 

9. Changes to This Policy

 


We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


 

10. Contact Us

 


If you have any questions about this Privacy Policy, contact us at:


Email: info@lumorafleur.com