
faq
Where are the products made ?
Lumora Fleur Cosmetics brings premium Korean skincare to the U.S., featuring high-quality active-ingredient formulas developed by Skinetiq and beauty blogger Hannah Olala, and manufactured in collaboration with Kolmar Korea. Backed by international cosmetic experts, these products are thoughtfully formulated and optimized for Asian skin, delivering effective, science-led skincare you can trust.
When will I receive the order?
Shipping takes approximately 4-6 business days. Sartudays and Sundays don't count as business day.
What is your refund policy?
Returns are accepted within 14 days of delivery. Item(s) must be unopened, unused, and in its original packaging.
See details about our Refund Policy.
I'm new here, where should I start?
We recommend to start with our Starter Set.
It's a perfect combo to begin with, plus you will get free shipping and an extra face mask sheet.
Is there any promotion?
Yes, we currently have "Buy $120 Get Free Shipping & Face Mask (1 Sheet)" promotion.
Once your shopping cart is $120 or higher, simply add the Face Mask (1 Sheet) to your cart, and select "Free shipping" option at checkout.